il444 Privacy Policy – How We Handle Your Data

1Introduction

il444 ("il444", "we", "us", "our") operates the online casino and sports betting platform accessible at il444.bet. This Privacy Policy explains how il444 collects, uses, stores, and protects personal data relating to individuals who use the il444 platform ("you", "your", "Player", "User"). This policy applies to all users of the il444 platform, including registered account holders, visitors who browse il444.bet without registering, and individuals who contact il444 customer support.

il444 takes data privacy seriously. We collect only the personal data we genuinely need to provide our services, verify your identity, process your payments, and comply with our legal obligations. We do not build advertising profiles, sell data, or share personal information with third parties outside the scope described in this policy.

By registering an account, making a deposit, or otherwise using il444, you acknowledge that you have read this Privacy Policy and that you understand how your personal data will be handled. If you do not agree with any part of this policy, please do not use il444. You may contact il444 customer support at [email protected] with any questions about this policy before registering.

2Personal Data We Collect

il444 collects personal data from three main sources: data you provide directly during registration and account use, data that is generated automatically when you use the platform, and data we receive from third-party service providers we work with to deliver our services.

Data You Provide Directly

When you register or interact with your il444 account, we collect the following categories of personal data that you provide:

• Identity data: your full legal name, date of birth, and the identity document type and number you provide during KYC verification (such as a National ID card or passport number).
• Contact data: your registered Bangladeshi mobile number, and email address if provided. Your mobile number is your primary account identifier on il444.
• Account security data: your chosen password (stored as a one-way cryptographic hash — il444 does not store your plain-text password) and any additional security preferences you set.
• Support communications: the content of any messages you send to il444 customer support, including via live chat, together with the date, time, and any account context relevant to that communication.

Data Generated Automatically

When you use the il444 platform, we automatically collect technical and behavioural data as a standard part of platform operation. This includes:

• Device and technical data: your device type, operating system version, browser type and version, screen resolution, and mobile network operator. This data is used for platform compatibility and performance optimisation.
• Connection data: your IP address at the time of login and material platform interactions. IP data is used for fraud prevention, account security verification, and geographic access controls.
• Session and gameplay data: records of your session start and end times, games played, bets placed, outcomes, and bonus activity. This data forms part of your account transaction history and is also used for responsible gaming monitoring.
• Financial transaction data: records of each deposit and withdrawal transaction including date, time, amount, payment method used, and transaction reference. il444 does not store your bKash PIN, Nagad PIN, or Rocket PIN — these credentials remain exclusively within the respective mobile banking platform.

Data Received from Third Parties

In certain circumstances, il444 receives limited personal data from third-party service providers that form part of our operational infrastructure:

• Identity verification providers: where il444 uses a third-party identity verification service to assist with KYC checks, that provider may share a verification outcome and document validity confirmation with il444. The full document scan or image is retained by the verification provider according to their own data retention schedule, not by il444.
• Payment processors: our mobile banking payment gateway partners (bKash, Nagad, Rocket, Upay) provide transaction confirmation data to il444 following a completed deposit or withdrawal. This is limited to confirmation status, amount, and transaction reference — not your mobile banking login credentials or PIN.
• Fraud and compliance screening services: il444 may use third-party anti-fraud or anti-money-laundering screening tools that match account or transaction data against known fraud indicators or sanctions lists. The outcome of a screen is received by il444; raw third-party database entries are not stored by il444.

3How We Use Your Personal Data

The table below summarises the main purposes for which il444 processes your personal data and the corresponding legal basis for each purpose.

4Legal Basis for Processing

il444 processes your personal data on the following legal bases, as applicable to each processing activity:

• Contract performance: processing that is necessary to provide the services you signed up for, including account management, game access, and payment processing. Without this processing, il444 cannot deliver its services to you.
• Legal obligation: processing required by applicable law, including anti-money-laundering regulations, age verification requirements, and regulatory reporting obligations. il444 must carry out this processing to remain legally compliant.
• Legitimate interests: processing carried out to serve il444's legitimate business interests where those interests are not overridden by your privacy rights. Examples include platform fraud prevention, technical performance monitoring, and responsible gaming compliance monitoring.
• Consent: processing based on your explicit consent, specifically for promotional communications (bonus offers, seasonal promotions, game notifications). You may withdraw consent at any time by contacting il444 customer support or adjusting your account notification settings.

5Payment Data and Mobile Banking

il444 accepts deposits and processes withdrawals via bKash, Nagad, Rocket, and Upay. When you initiate a payment through one of these methods, the transaction is processed directly through that mobile banking provider's own secure gateway. il444 does not receive, transmit, or store your mobile banking PIN, OTP (one-time password), or account login credentials at any point during this process.

Visa and Mastercard transactions, where applicable, are processed through a PCI DSS-compliant payment gateway. il444 does not store full card numbers; only a masked card reference may be retained to assist with withdrawal matching where card methods are supported.

6Sharing Your Personal Data

il444 does not sell, rent, or trade your personal data. il444 shares personal data with third parties only in the following limited circumstances:

• Service providers acting as data processors on il444's behalf: this includes our KYC verification provider, anti-fraud screening provider, and customer support platform provider. These providers are contractually bound to process personal data only as instructed by il444, and only for the purposes described in this policy. They may not use your data for their own independent purposes.
• Game providers (Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, Ezugi, PG Soft, and others): game providers receive the minimum session data required to deliver a game session to your device and record its outcome. They do not receive your financial data, identity documents, or payment method details.
• Law enforcement and regulatory authorities: where il444 is required by applicable law, court order, or regulatory directive to disclose personal data, we will comply with that requirement. il444 will, where legally permitted to do so, notify the affected account holder of any such disclosure requirement before complying.
• Business transfers: in the event that il444 undergoes a merger, acquisition, or sale of all or substantially all of its assets, personal data held by il444 may be transferred to the acquiring entity as part of that transaction. We will provide notice of any such transfer on the il444 website.

7Cookies and Tracking Technologies

il444 uses cookies and similar local storage technologies to operate and improve the platform. This section explains what we use, why we use it, and how you can manage your preferences.

Strictly Necessary Cookies

These cookies are essential for the il444 platform to function. They maintain your login session between page requests, store your language preference, remember your responsible gaming settings, and protect the platform against cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality. They do not contain personal data beyond a session identifier and do not track your activity across other websites.

Performance and Analytics Cookies

il444 uses first-party analytics to understand how players use the platform — which pages are visited most often, where players encounter difficulties, and how game loading performance can be improved. This data is collected in aggregate and is not linked to your individual account or personal identity. You may opt out of analytics cookies by adjusting your browser settings to block or delete cookies. Opting out will not affect your ability to use the il444 platform.

Managing Your Cookie Preferences

You can manage, restrict, or delete cookies through your browser's settings. All major browsers (Chrome, Firefox, Safari, Samsung Internet) provide options to view, manage, and delete cookies. Deleting session cookies will log you out of the il444 platform. Blocking all cookies may prevent certain platform features from working correctly. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

8Data Retention

il444 retains your personal data for as long as is necessary for the purposes for which it was collected, subject to any longer retention period required by applicable law. The following retention periods apply:

• Account data and transaction records: retained for the duration of your active account plus a minimum of 5 years following account closure. This retention period is required to comply with anti-money-laundering record-keeping obligations and to resolve any disputes that arise following account closure.
• Customer support records: retained for 2 years from the date of the last support interaction in that case thread, unless the matter relates to a dispute, in which case the relevant record is retained until the dispute is fully resolved plus 1 additional year.
• KYC and identity verification records: retained for the duration of your active account plus 5 years following account closure, consistent with anti-money-laundering regulatory requirements.

When the applicable retention period expires, il444 will securely delete or anonymise the relevant personal data so that it can no longer be linked to your identity. Anonymised, aggregated data (such as platform usage statistics with all personal identifiers removed) may be retained indefinitely for analytical purposes.

9Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by il444. To exercise any of these rights, please contact il444 customer support at [email protected] or via live chat. il444 will respond to verifiable data rights requests within a reasonable time.

• Right of access: you have the right to request a copy of the personal data il444 holds about you, together with information about the purposes for which it is processed, the categories of data held, and who it has been shared with.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You can update basic contact and profile information directly in your account settings; for identity document corrections, please contact support.
• Right to erasure: in certain circumstances, you have the right to request deletion of your personal data. This right is subject to exceptions, including where retention is required by law. Note that requesting erasure of your account data will result in closure of your il444 account, as il444 cannot operate an account without the personal data required to verify your identity and comply with legal obligations.
• Right to restriction of processing: you have the right to request that il444 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where processing is unlawful but you do not want the data deleted.
• Right to data portability: where processing is based on your consent or on a contract with you, and is carried out by automated means, you have the right to receive a structured, machine-readable copy of the personal data you provided to il444 and to have it transmitted to another service provider where technically feasible.
• Right to withdraw consent: where il444 processes your personal data on the basis of your consent (specifically for promotional communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, please contact il444 customer support via live chat on il444.bet or by email at [email protected]. Please include your registered mobile number so our team can locate and verify your account before processing your request. il444 will acknowledge your request promptly and aim to respond in full within 30 days.

10Data Security

il444 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit between your device and il444 servers, cryptographic hashing of account passwords, access controls that restrict internal staff access to personal data to those with a specific operational need, regular security reviews of platform infrastructure, and secure deletion procedures for data that has reached the end of its retention period.

While il444 takes all reasonable precautions to secure your personal data, no system is entirely immune to security risk. In the event of a data security incident that is likely to result in a high risk to your rights and freedoms, il444 will notify you without undue delay and will provide information about the nature of the incident, the data involved, and the steps being taken to address it.

11Children's Privacy

il444 is strictly an adults-only platform. The minimum age to register and use il444 is 21 years. il444 does not knowingly collect personal data from individuals under the age of 21. If il444 discovers that an account has been registered by a person under 21, that account will be immediately closed, any balance will be returned to the originating payment method after deducting any bonus or promotional funds, and all personal data associated with that account will be deleted in accordance with applicable law. If you believe that a minor has registered an account on il444, please notify il444 immediately at [email protected].

12Third-Party Links

The il444 platform does not contain links to external third-party websites. Game content is delivered within the il444 platform environment via embedded game frames provided by licensed game studios. Game studios operate their own embedded game environments under their own applicable terms and privacy policies, which are separate from this policy. il444 is not responsible for the data practices of any game studio or payment provider operating within or alongside the il444 platform.

13Changes to This Privacy Policy

il444 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When changes are made, the "Last Updated" date at the top of this page will be revised. Where changes are material — meaning they significantly affect how we process your personal data or the rights available to you — il444 will provide notice to registered account holders via the mobile number or email address registered to their account.

Your continued use of the il444 platform following the posting of a revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this policy periodically to stay informed of how il444 protects your information. If you have any concerns about a change to this policy, please contact il444 customer support before continuing to use the platform.

14Contact and Data Queries

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact the il444 support team. Our team is available 24/7 via live chat on il444.bet. All privacy-related requests are handled with strict confidentiality and will be acknowledged promptly.

Privacy contact email: [email protected] (plain text — not a clickable link). When contacting us about a data rights request, please include your registered mobile number so we can verify your account and process your request efficiently.